Q: What does the web site migration service consist of? Will my site be safe?
A: The website migration service on offer at onlineuae.com is totally free of charge and consists of moving all your website files, databases and e–mails from your current provider to your new hosting account with us. We’ll also update all the configuration settings required for your websites to be fully operational on our avant–garde cloud hosting platform.Our technicians are fully capable of moving any kind of site. With years of work experience behind their backs, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom–made web application with plenty of custom libraries is as easy as transferring a simple WordPress blog.
Q: How much time will the website migration procedure take?
A: While we cannot give you an exact time frame, because there are many factors, including the physical size of the files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our best to move your site within 48 hours, and in certain cases – within 24 hours (when the website content is not very large).
Q: Do you require something from me before you begin moving my website?
A: We do not request any information that is sensitive. We’ll require, however, the login information for your old hosting account along with the name of the web site that you’d like to migrate.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any downtime for my website?
A: Your site will work exactly like it did before with your former hosting provider. As soon as we have finished the transfer, your site will be configured to work on our hosting platform and we will alert you to preview it. If everything is functioning correctly, all you will need to do is modify the NS records corresponding to your domain. Your website will be transferred to us with no downtime.
Q: Will my old web hosting provider need to provide any information/help?
A: Nope. Apart from your login info for the Control Panel, we don’t require anything. We’ll never get in touch with your hosting provider. They won’t know anything about the transfer either.
Q: Does it matter what platform my present hosting provider is using?
A: Yup. We support all standard Linux–driven web hosting platforms. We do not support Windows–based hosting platforms, because we do not provide Windows web hosting services ourselves.We also do not support proprietary web site creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.