Support and Help Channels
A one hour Inquiry Answer Guarantee
Our crew of technicians will do their best to answer to your help tickets within approximately 1 hour. If, however, the situation you have experienced requires the help of the Admin =Department,= we are going to address the ticket to the technician on shift and will post a reply to let you know.
Top–class Tech Help And Support Service
We offer 24/7/365 customer support by using a lightning fast ticket program included in your Control Panel. You’ll be able to email us at any time about any of the software packages that come pre–configured on the virtual server, such as the chosen Linux distribution, the server admin panel and our in–house designed Control Panel.
An Intuitive Help Zone
In the Control Panel that is available as a gift with your virtual server, you can discover a content rich Help zone, that includes all that you should learn about supervising your web–sites and software. We have included a wide range of how–to reports and video courses that demonstrate the general site maintenance duties in an easy to read form.