1 hour ticket response
We are devoted to supplying a swift and proper reply to each trouble ticket posted by a user. Our experienced tech support staff members will review your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average tech support ticket response time has proved to be 20 minutes.
A First–Class Customer Support Service
Each member of our customer care staff has lots of years of experience in the Linux cloud hosting packages business and almost all of them have worked for us for at least five years. They all are ready to answer all your questions in the most efficient way possible.
A User–Friendly Help Center Section
In the Control Panel you can find an easy–to–navigate Help Center section where you can get quick suggestions on how to use our hosting services. You can see the answers to your queries in the F.A.Q. section, find more hints in the web hosting account administration articles or check our step–by–step video tutorials.